When facing the rapid development of modern TFT screens in the lift industry it quickly becomes clear, that this is not just a passing trend, but the future. The use of screens in lifts does not only look impressive, but also brings many technical advantages. More and more often multifunction screens are utilized across-the-board. They can be found not only in the industrial sector anymore, but rather in households. The touch technology makes screens a flexible input device and allows interaction with the user. It therefore makes sense to use touch screens in lifts, both in car and floor panel. Therefore the interested users’ question of the technology’s advantages and disadvantages raises.