Do you want to integrate an elevator with a visual and acoustic two-way communication system for trapped persons with a hearing impairment in your building project? Here you can find the current tender text for our displays for the hearing impaired emergency call (2SC). Our sales team will also be happy to advise you on the selection of a suitable product.
Tender specifications
for two sense communication for hearing impaired emergency call in elevators with individual configuration options
In short
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visual representation of the signals: 'Alarm', 'Please wait', 'Please speak',
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visual display of freely definable questions and texts from an remote emergency call centre including user input of answers via touch or physical button,
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visual signalling of conditions and questions on a display area of at least 80x150 mm, font size at least 8 mm
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display of elevator data and multimedia data if there is no emergency call
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support of multilingualism
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use in continuous operation 24/7
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colour display with 16.7 mill. colours, viewing angle > 170
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brightness min. 250 nit, dimmable
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gradual energy saving modes
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fanless hardware design
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support of CANopen-Lift CiA-417 for communication with emergency call device and lift control
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design and contents of the screen design can be changed by the operator with a standard browser
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secure remote configuration via the Internet by technicians and operators
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encrypted communication with the head office via the Internet or the building's intranet
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local communication server or connection to the central office of a service provider
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operation of the server software in the browser (web-based)
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unlimited number of workstations
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live view of the online status of the displays
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logging of the 2SC emergency calls in the server
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edit and save standard questions and hint texts in the server software
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addition of further languages by the user
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open API to third-party systems
Detailed version
General
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support of EN81 20/50
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can be used in the cabin of passenger and goods lifts
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support of the CANopen-Lift CiA-417 standard for connection to the lift with proof of cross-manufacturer interoperability at a CANopen PlugFest
Hardware requirements
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sizes with screen diagonals from 17 cm (7") to 96 cm (38")
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aspect ratio of the screens in up-to-date 16:9 and stretched format
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displays in industrial quality
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backlight LED with a lifetime of at least 50,000 h (at 20°C and brightness 100%)
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use in continuous operation 24/7
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image quality
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viewing angle of at least 170° vertically and horizontally
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16.7 million colours
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brightness min. 250 nit
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contrast min. 600:1
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resolution at least 1920x1080 pixels (for displays with a diagonal > 30 cm) or 1920x540 pixels (for stretched displays with a diagonal > 50 cm)
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brightness adjustable/dimmable depending on the operating status of the lift e.g. when parking
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backlight can be completely switched off
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capacitive touch sensor as option
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low power consumption and fanless hardware design
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temperature range min. 0°C-50°C
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terminals for external speakers and sound output for voice announcement, gong and overload signal
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installation depth < 50 mm
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protective glass / acrylic glass pane anti-reflective and optionally as VSG safety glass
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flush installation
Software requirements
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Design and contents of the screen design can be changed by the building owner himself.
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The screen design can be adapted to the style of the building and the corporate identity of the building owner or to the special application.
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The dialogs for the hearing impaired emergency call appear automatically on the display when the emergency call connection is established.
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The displays can be configured using a current browser without the installation of special configuration software, using a PC, tablet or smartphone.
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The displays can be configured remotely via the building's intranet or the Internet.
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Multi-stage energy saving function of the displays for dimming and switching off the backlight - Support of the CANopen-Lift energy management
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Documentation and configuration tool available at least in German and English
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Presentation of multimedia functions on the displays (pictures and slide shows) when the hearing impaired emergency call is not active.
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Video streaming from network cameras and USB cameras to the emergency call centre after an emergency call
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Input by the lift user via a capacitive glass touch screen or separate buttons
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Texts can be pre-formulated in various languages at the control center.
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Messages can be freely formulated in the control center and sent to the displays.
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Provision of an interface (API) for external systems
Safety
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Encrypted data communication via the Internet according to current industry standards.
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Password quality at least 10 characters alphanumeric
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Regular provision of firmware updates for the displays for a period of at least 5 years
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Login for several users with their own access data
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Multi-level rights management system for the administration of users, devices and communication with the trapped.
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Logging of communication with timestamp
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Encryption and digital signature of files for updates and parameter sets
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Prevents the installation of third-party software on the display
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Prevents transparent access to the file system of the display